Retail Store Supervisor

4 weeks ago


Sheffield, Sheffield, United Kingdom Frasers Group Full time

Company Overview

Frasers Group is a leading fashion retailer with a passion for delivering exceptional customer experiences. Our team of dedicated professionals works tirelessly to provide high-quality products and services that exceed customer expectations.

Job Description

We are seeking an experienced Retail Store Supervisor to join our team at Frasers - New Store Opening. As a key member of our store management team, you will be responsible for driving sales growth, managing a high-performing team, and ensuring excellent customer service.

Key Responsibilities:

  • Maximise turnover by identifying opportunities to improve performance and exceeding required targets
  • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure exceptional customer service is delivered at all times
  • Ensure all members of the team have the tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
  • Drive and deliver KPIs
  • Carry out additional duties where and when necessary within defined levels of responsibility and accountability

Requirements:

  • Previous retail experience within the premium sector is preferred
  • Exceptional people management skills with strong leadership and motivational abilities
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills to interpret financial and sales data
  • A high level of brand awareness and product knowledge
  • Awareness of the local area
  • Personal qualities:
    • High level of personal energy to drive projects to completion
    • Confident and assertive
    • Positive and enthusiastic with a can-do attitude
    • Passion for fashion retail
    • Professional manner
    • Trend-aware, fashion-conscious, and well-presented at all times

Benefits:

  • Estimated salary: £35,000 - £45,000 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Company pension scheme
  • Join the Fearless1000 Incentive Scheme (watch video to find out more)
  • Development Courses with National Qualifications
  • 40% Uniform discount
  • Cycle to work scheme


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