Customer Service Representative
3 weeks ago
Job Overview
We are seeking a skilled Counter Assistant to join our team at WHSmith in Burnley. As a Counter Assistant, you will provide exceptional customer service to our customers, connecting people across miles and time, and taking care of their bills and banking needs.
Key Responsibilities
- Deliver outstanding customer service to all customers.
- Manage queues and ensure customers can access services quickly and simply.
- Meet high standards of governance and attention to detail.
- Work collaboratively as part of a team and support colleagues.
Requirements
- A passion for delivering exceptional customer experiences.
- Confidence in communicating with colleagues and customers.
- Motivation to achieve high standards and results.
- Adaptability to meet company requirements and goals.
What We Offer
We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide a range of deals from retail partners to help you save money and make memories.
About Us
WHSmith is a leading retailer with a long history of providing excellent customer service. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.
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