Client Relationship Executive

4 days ago


Preston, Lancashire, United Kingdom Ten2Two Ltd Full time
Executive Summary:
We are looking for an experienced Account Manager to join our team in Hove. This role offers a unique opportunity to drive revenue growth, develop strong customer relationships, and contribute to the company's success.

About the Company:
Ten2Two Ltd is a rapidly expanding insurance company that prioritizes its employees' development and well-being. With a supportive culture and comprehensive training programs, our team members enjoy excellent benefits and recognition opportunities.

Key Responsibilities:
• Manage a portfolio of clients, developing and implementing strategies to drive revenue growth
• Identify and pursue new business opportunities within the existing customer base
• Collaborate with sales managers to create introductions and capture relevant information on CRM
• Conduct research to update data held in CRM, identifying key decision makers and business profiles
• Confirm renewal dates and record or update in the CRM
• Cross-sell and upsell products and services to meet monthly and annual targets
• Build and maintain strong relationships with the existing customer base
• Provide exceptional customer service, responding promptly to queries and concerns

Requirements:
• 2+ years' experience in account management or a related field
• Proven track record of driving revenue growth and developing strong customer relationships
• Excellent communication and presentation skills
• Ability to work collaboratively with other team members
• Strong negotiation and problem-solving skills
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint)

What We Offer:
• Up to £32,000 per annum FTE (dependent on experience)
• Full-time position, Monday-Friday, 9am-5pm, with some flexibility possible
• 28 days' annual leave, rising to 33 days after two years' service
• 3% employer pension contribution
• Benefits program, including dental and optical expenses, private medical insurance, and charitable event participation
• Ongoing professional development and support

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