Dental Assistant Team Member
3 weeks ago
About Us
Rodericks Dental Partners is a reputable dental practice dedicated to providing exceptional patient care. We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist.
Salary and Benefits
The successful candidate can expect a competitive salary of £25,000-£35,000 per annum, depending on experience. Additionally, you will be entitled to a range of benefits including retail discounts, an annual leave scheme, and comprehensive training opportunities.
Job Description
- Provide exceptional patient care and ensure a smooth workflow within the practice.
- Manage diaries and schedules, ensuring that all appointments are filled correctly.
- Work closely with the team to understand NHS and private treatment options available within the practice.
- Complete relevant forms for NHS and private schemes within specified timescales.
- Take payments and chase outstanding patient debt.
- Liaise with dental laboratories, supply companies, and other organisations.
Required Skills and Qualifications
- Ability to build rapport with patients and provide high-level customer service.
- Passion for building knowledge of treatment options within the dental sector.
- Able to work in a structured and organised manner, following processes and procedures.
- Comfortable working to practice KPIs (call answer rate, data capture, and rebooking).
- IT skills with ability to learn SOE software.
- Positive nature, able to show resilience and work in a composed manner.
- Strong attention to detail.
- An excellent team player.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A supportive and dynamic team environment.
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