Dental Assistant Team Member

3 weeks ago


Dudley, Dudley, United Kingdom Rodericks Dental Limited Full time

About Us

Rodericks Dental Partners is a reputable dental practice dedicated to providing exceptional patient care. We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist.

Salary and Benefits

The successful candidate can expect a competitive salary of £25,000-£35,000 per annum, depending on experience. Additionally, you will be entitled to a range of benefits including retail discounts, an annual leave scheme, and comprehensive training opportunities.

Job Description

  • Provide exceptional patient care and ensure a smooth workflow within the practice.
  • Manage diaries and schedules, ensuring that all appointments are filled correctly.
  • Work closely with the team to understand NHS and private treatment options available within the practice.
  • Complete relevant forms for NHS and private schemes within specified timescales.
  • Take payments and chase outstanding patient debt.
  • Liaise with dental laboratories, supply companies, and other organisations.

Required Skills and Qualifications

  • Ability to build rapport with patients and provide high-level customer service.
  • Passion for building knowledge of treatment options within the dental sector.
  • Able to work in a structured and organised manner, following processes and procedures.
  • Comfortable working to practice KPIs (call answer rate, data capture, and rebooking).
  • IT skills with ability to learn SOE software.
  • Positive nature, able to show resilience and work in a composed manner.
  • Strong attention to detail.
  • An excellent team player.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A supportive and dynamic team environment.


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