Hospitality Team Member
5 days ago
We are seeking a highly motivated individual to join our team as a Hospitality Team Member at the Adelphi Hotel in Liverpool. This exciting role offers the opportunity to work in a fast-paced environment, providing exceptional customer service to guests from all over the world.
About the Role:
- To contribute to a high-quality hospitality experience by supporting the Bar Team in maintaining a clean, organized, and well-maintained bar area, ensuring that it is always ready for service.
- To assist in taking orders, serving food and beverages, and providing recommendations to guests, enhancing their overall experience.
- To help prepare the bar for service, clearing and resetting tables, and ensuring adequate supplies are available.
- To inform guests about our products and services, answering any questions they may have, and promoting our brand.
- To ensure that we have sufficient glassware, stock, and other items on hand for each shift.
Requirements:
- You will be an organized and punctual individual with excellent customer service skills and the ability to work well in a team.
- You will have a strong passion for delivering exceptional guest experiences and a keen eye for detail.
- You will be able to work flexible hours, including evenings, weekends, and bank holidays.
Salary and Benefits:
- A competitive salary of £18,500 - £20,000 per annum, depending on experience.
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs.
- Free meals on duty (when applicable).
- Free uniform (if applicable to your role).
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme.
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