Business Support Apprentice

10 hours ago


Sheffield, Sheffield, United Kingdom Sheffield Children's Full time

We are seeking a dedicated and motivated individual to join our team as a Business Support Apprentice - Customer Service Level 2. This role involves providing exceptional customer service and supporting business operations, while developing valuable skills and knowledge.

This apprenticeship programme offers a unique opportunity to gain a Level 2 Customer Service Practitioner Award and progress into a variety of career paths, including:

  • Patient-facing services, such as Receptionists and Medical Secretary support.
  • Developing IT skills and handling sensitive and confidential information.

Successful applicants will require:

  • A minimum of 4 GCSEs at grade 8-3 (A*-D) or equivalent, including Maths and English.
  • Previous experience of dealing with the public on the telephone and/or face-to-face.

Essential skills and knowledge include:

  • Basic working knowledge of Microsoft Office applications.
  • Ability to handle confidential information and maintain confidentiality.
  • Strong communication and interpersonal skills.

Estimated salary: £19,000 - £21,500 per annum, depending on experience.



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