Breakfast Host

2 weeks ago

Cheltenham, Gloucestershire, United Kingdom Leonardo Hotel Cheltenham Full time

About the Role

We are seeking a skilled and enthusiastic Breakfast Host to join our team at Leonardo Hotel Cheltenham. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Meet and greet guests upon arrival, ensuring a warm and friendly welcome
  • Manage reservations and table allocations, ensuring seamless service
  • Ensure all dietary requirements are noted down and make recommendations accordingly
  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly
  • Work collaboratively with the team to deliver a high-quality dining experience
  • Contribute to a positive and inclusive team culture, promoting a culture of excellence and customer satisfaction

What We Offer

  • A competitive salary and benefits package
  • Ongoing job-related training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work in a dynamic and fast-paced hospitality environment
  • A chance to develop your skills and progress in your career

About Us

Leonardo Hotel Cheltenham is a leading hotel group with a reputation for excellence in customer service and hospitality. We are committed to providing a warm and welcoming environment for our guests, and we are seeking like-minded individuals to join our team.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and ability to maintain high standards
  • Ability to work collaboratively as part of a team
  • Previous experience in a customer-facing role, preferably in hospitality

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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