Senior Quality Assurance Specialist

3 weeks ago


West Bromwich, Sandwell, United Kingdom Creative Support Careers Full time
Quality Assurance Role

As a Senior Quality Assurance Specialist at Creative Support, you will be working within the Quality department to provide assurance that our Care and Support teams are delivering good quality, safe and person-centred care.

The role will contribute to our audit and social care governance processes, working within an experienced and established Quality team. Key responsibilities include conducting quality audits, completing comprehensive reporting and contributing to quality improvement and turnaround programmes.

Creative Support works across a range of social care service types, offering diverse and rewarding opportunities. The Quality department takes a reflect and review approach, working collaboratively with operational teams and other quality work streams to ensure excellent services are offered at Creative Support.

We support over 6,000 vulnerable adults and have a positive reputation of a strong overall rating with CQC.

Key Responsibilities

• Conduct quality audits and complete comprehensive reporting
• Contribute to quality improvement and turnaround programmes
• Work collaboratively with operational teams and other quality work streams
• Provide assurance that our Care and Support teams are delivering good quality, safe and person-centred care

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