Retail Sales Associate

2 weeks ago

Ilford, Greater London, United Kingdom DCK Group Full time
Job Title: Retail Assistant

Job Summary:

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at DCK Group. As a Retail Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of visual merchandising standards, and supporting the sales team to achieve sales targets.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain a high level of visual merchandising standards, including merchandising product to visual guidelines and maintaining housekeeping standards.
  • Support the sales team to achieve sales targets, including setting up promotional activities and working with the host management teams to build great relationships and identify opportunities to improve sales.
  • Work collaboratively with the team to achieve store goals and objectives.

Requirements:

  • Prior experience in a customer-facing setting is required, with fashion brands being a plus.
  • Sales and/or retail sales experience is preferred.
  • Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later or Apple iOS 13.4 or later.

What We Offer:

  • A competitive hourly rate of £11.44.
  • Free jewellery, with the option to purchase additional items at a discounted rate.
  • Flexible working hours, with the ability to work during the day or evening, Monday to Friday.
  • No weekend working.

About Us:

DCK Group is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. We are committed to providing our customers with an exceptional shopping experience, and we are looking for talented individuals to join our team.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please send an updated CV to apply.

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