Retail Sales Associate

2 weeks ago

Ilford, Greater London, United Kingdom DCK Group Full time
Job Title: Retail Assistant

Job Summary:

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at DCK Group. As a Retail Assistant, you will be responsible for providing exceptional customer service, maintaining visual merchandising standards, and supporting the sales team to drive sales growth.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain visual merchandising standards, including displaying products in an attractive and appealing way.
  • Support the sales team in achieving sales targets, including promoting products and services to customers.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to a positive and productive team environment, working collaboratively with colleagues to achieve sales and customer service goals.

Requirements:

  • Previous experience in a customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work flexibly, including weekends and evenings, as required.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
  • Availability to start immediately, with a commitment to working a minimum of 9.5 hours per week.

What We Offer:

  • A competitive hourly rate of £11.44.
  • Free jewellery, with the opportunity to earn up to £55 per month.
  • Flexible working hours, with the ability to choose your own schedule.
  • No weekend working, with a focus on providing a work-life balance.

About Us:

DCK Group is a leading fashion jewellery company, working with many well-known retailers and high street fashion brands. We are committed to providing exceptional customer service and driving sales growth through our retail teams.

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