Support Worker

4 weeks ago

Newham, United Kingdom Look Ahead Care And Support Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our Mental Health Service in Newham. As a Support Worker, you will play a vital role in providing support to customers with a range of mental health and support needs.

Key Responsibilities
  • Deliver all aspects of support to enable customers to develop independent living skills, including personal and physical care as appropriate.
  • Support customers to undertake domestic tasks, providing practical assistance where necessary, to ensure they enjoy a high quality of accommodation.
  • Participate in support planning and risk management, as facilitated by the lead Support Worker.
  • Carry out security duties to ensure the safety of customers and premises.
  • Monitor CCTV throughout the shift.
  • Enable customers to make full use of community facilities by providing support as directed.
  • Carry out support duties to enable customers to integrate into the community, including accompanying customers to appointments and meetings.
  • Report any observations relating to customer welfare.
  • Adhere to all policies and procedures of Look Ahead Care, Support & Housing, as well as those specific to the project.
  • Maintain digital and physical records as required at the project.
  • Participate in team meetings and reviews, and contribute to the development of the service.
About You

We are looking for someone who exudes a warm and friendly presence, is fundamentally calm and resilient, and has a practical and logical mind. You should be flexible, open to feedback and self-development, and have a can-do attitude. You will be confident, articulate, and sensitive in your communication style, and motivated towards excellence and improvement of personal performance.

Requirements
  • NVQ Level 2 or equivalent, or experience within the charity/social care sector.
  • Relevant specialism experience is desirable.
About Us

Look Ahead is a leading not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6,000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We have a strong social purpose and live and work by our values: Excellence and innovation, Caring and Compassionate, Inclusive and Trusted, and One-Team. We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.

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