Sleep and Service Professional
1 week ago
**Dreams Ltd: A Great Place to Work**
We believe that work should be a special place to be, where every employee feels valued and supported. As a member of our Retail Dream Team, you will be an essential part of our success, working together to deliver exceptional customer service and drive sales.
We are committed to helping our customers find their perfect fit, and we need talented individuals like you to join our team. As a Bedtime Sales Expert, you will work closely with customers to understand their needs and advise them on high-value purchases.
**The Job Description**
- Delivering exceptional customer service, listening to customer needs, and guiding them towards the perfect fit.
- Working closely with customers to understand their sleep preferences and recommend the right mattress.
- Using our market-leading sleep technology to become a Sleepmatch Master and help customers choose the right mattress.
**Key Skills and Qualifications**
- A strong desire to work in a fast-paced retail environment, with excellent communication skills and a natural ability to build rapport with customers.
- Determination and motivation to work towards KPIs and sales targets, with a focus on delivering exceptional customer service.
- A willingness to learn and develop new skills, with a commitment to providing exceptional customer service.
**What We Offer**
- Competitive salary: £16,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our Bedtime Sales Experts, with extra special peak incentives.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services, and access to counselling.
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