Business Intelligence Analyst

18 hours ago


Middlesbrough, Middlesbrough, United Kingdom Novax Recruitment Ltd Full time

Job Overview

Novax Recruitment Ltd is seeking an experienced Data Analyst to join our team in Middlesbrough. As a key member of the Analytics and Data team, you will play a crucial role in advising on all aspects of data and analytics.

About the Role

This is a contract role working full-time hours, and we are looking for someone who can provide day-to-day support with our case load management system as well as develop and review standard operating procedures.

Key Responsibilities

  • Advising on all aspects of data and analytics, including data collection, research, analysis, report production, and Business Intelligence solutions.
  • Acting as an expert resource for the use of the case load management system.
  • Collating and presenting relevant data to inform performance management framework and governance discussions.
  • Providing day-to-day support with the system as well as developing and reviewing standard operating procedures.
  • Ensuring compliance with legislation, including GDPR, by ensuring that statutory data reporting requirements are met across integrated systems.
  • Providing data sets for Freedom of Information Requests which relate to aspects of the Integrated Service model.
  • Collaborating with colleagues in the Analytics and Data teams to ensure the timely and accurate provision of data required to support Homelessness, domestic abuse, and substance misuse.
  • Supporting operational and team managers to understand data and how to use it to identify and solve problems - providing advice, reports, and data visualisations where required.
  • Engaging with a range of key staff and stakeholders, both internal and partner agencies, to gather key data to help support Integrated Service models.
  • Leading on strategic work with partners to use data to identify issues and solutions.
  • Ensuring that analytics products are of high standard, and where possible are descriptive (what is happening), diagnostic (why is it happening), predictive (what may happen in the future), and prescriptive (what should we do).
  • Analysing, troubleshooting, and supporting the effective running of case load management systems and workforce infrastructure using them.

Requirements

We are looking for someone with experience of working effectively within a specialist service/local authority environment, engaging with a range of stakeholders, and providing clear, balanced advice and guidance to ensure good outcomes.

The ideal candidate will have:

  • Experience of developing and managing progress and performance-reporting and presenting information clearly and concisely.
  • Technical knowledge and experience of case load management systems.

Location

Middlesbrough

Salary

£20.50 per hour

How to Apply

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity.



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