Front of House Services Expert

5 days ago


Reading, Reading, United Kingdom Renault Truck Commercials Ltd. Full time
Roles and Responsibilities

We are seeking a highly skilled Parts and Service Advisor to join our Reading dealership. As a key member of our front-of-house team, you will be responsible for:

Key Responsibilities:

  • Providing exceptional customer service by greeting customers professionally and efficiently.
  • Ensuring timely and accurate communication with customers regarding their vehicle's service and inspections.
  • Maintaining a clean and organized service area, reflecting the image of a modern and efficient retail dealer.
  • Working collaboratively with colleagues to meet sales targets and exceed customer expectations.

Requirements:

  • Previous experience in the vehicle industry, preferably in parts and service.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Proficiency in using in-house systems and a working knowledge of Microsoft Office applications.

What We Offer:

  • A competitive salary of approximately £30,000 per annum, plus overtime paid at time and a half.
  • 25 days' holiday rising with service, plus bank holidays.
  • A contributory pension scheme with employer matched contributions up to 5%.
  • A healthcare cash back scheme.
  • Discounts across various retailers, cinemas, and theme parks.
  • Discount on Arval Contract Hire cars.

Join Our Team:

We are a dynamic and supportive team that values innovation and excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.



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