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Shop Supervisor

2 months ago

Poole, Poole, United Kingdom Wenzels Full time
About Wenzel's the Bakers

We are a leading bakery chain with over 100 shops across the UK, offering a wide range of fresh food products and excellent customer service. We are committed to delivering quality products at affordable prices and providing outstanding customer service.

Job Role: Shop Supervisor

We are seeking an experienced Shop Supervisor to join our team. As a Shop Supervisor, you will be responsible for assisting the Shop Manager with the day-to-day running of the store, supervising the team, and ensuring the growth of the business through increasing sales, controlling costs, and delivering profit.

Key Responsibilities:
  • Assist the Shop Manager with the day-to-day running of the store
  • Supervise the team and ensure they are meeting sales targets and providing excellent customer service
  • Control costs and deliver profit
  • Develop and lead the shop team to build a loyal customer base
  • Maintain shop displays and ensure the store is presented in a clean and tidy manner
  • Prepare food in line with company specifications and maintain high standards of food safety and hygiene
Benefits:
  • Free meal provided every shift and 50% off all other food
  • Enrolment to company pension scheme
  • Holiday entitlement of 28 days including bank holidays
  • Day off for your Birthday - paid day off in addition to your holiday entitlement
  • Staff incentives including competitions and bonus schemes
  • Excellent training, including apprenticeship opportunities and career progression and development programmes
  • Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel, and lots more
  • A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
Pay & Hours:

We offer our Shop Supervisors a rate of £12.25 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

Requirements:
  • Previous experience in a retail or customer service environment at supervisory level is required
  • Experience working in food production would be advantageous but not essential as full ongoing training will be provided

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.