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Service Delivery Manager

1 month ago


Central London, United Kingdom SticksnSushi Full time

We are looking for an exceptional Service Delivery Manager at SticksnSushi to drive operational excellence and deliver exceptional guest experiences. With a competitive salary of £40-£43k per annum, you will be responsible for leading a high-performing team in our busy restaurants.

About the role:

  • Be fluent in English
  • Have already been working as a Floor Manager or Assistant Manager in a busy environment
  • Have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands.

As a Service Delivery Manager, you will:

  • Lead by example with a positive attitude and strong work ethic
  • Develop and implement strategies to improve service delivery and enhance the guest experience
  • Maintain open communication channels with your team and stakeholders
  • Identify areas for improvement and implement changes to drive business growth

Benefits of working with us:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Exclusive access to great restaurants, bars, hotels through CODE app
  • Access to our wellbeing support - Hospitality Action