Leicester Accommodation Supervisor

2 days ago


Leicester, Leicester, United Kingdom Lumis Living Full time
Join Our Team

We are seeking an experienced Assistant Accommodation Manager to join our team in Leicester. As a key member of our operational team, you will play a vital role in delivering exceptional student experiences.

Role Overview

This role involves working closely with the Accommodation Manager to ensure the smooth operation of our student accommodation. You will be responsible for supporting residents, maintaining high standards of service, and overseeing day-to-day operations.

Key Responsibilities
  1. Act as the primary point of contact for residents, providing support with queries, complaints, and general assistance.
  2. Assist with managing maintenance requests and coordinating with contractors to ensure timely repairs.
  3. Monitor and report on occupancy levels, ensuring efficient room allocation and rental income targets are met.
Requirements
  • Experience in property management, hospitality, or student accommodation preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
Benefits
  • £26k - £34k per annum.
  • Opportunity for career development within Lumis Living.
  • Death in service insurance.
  • Virtual GP service.
  • Employee assistance programme.
  • GloSave shopping discount vouchers.
  • Eyecare vouchers.
  • 25 days annual vacation, increasing to 26 days after 3 years of continuous service.


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