Mechanical Equipment Technician

2 weeks ago


Birmingham, Birmingham, United Kingdom Ross Care Full time

Job Title: Field Service Technician

Job Summary: Ross Care is seeking an experienced Field Service Technician to join our team in Birmingham and Leamington Spa. The successful candidate will be responsible for servicing and repairing powered and manual wheelchairs, delivering and collecting equipment, and ensuring all paperwork is completed accurately.

Key Responsibilities:

  • Service and repair powered and manual wheelchairs to meet the agreed contractual standard of service.
  • Deliver and collect wheelchairs to and from service users' homes and NHS departments, ensuring the Company Infection Control Policy is followed.
  • Complete all paperwork accurately, including recording parts used and action taken on the job card.
  • Observe all regulations covering the driving and use of the Company vehicle on the public highway.
  • Ensure the vehicle safety check and van check sheet are completed each week.
  • Maintain a professional customer service attitude and use discretion when dealing with service users and other agencies.
  • Be responsible for the maintenance and safekeeping of all tools and equipment provided by the Company.
  • Agree to undertake all training offered to maintain the skills required for this role.

Requirements:

  • Full UK driving licence.
  • Successful enhanced DBS check.
  • Awareness and understanding of people with disabilities.
  • Flexible approach to working conditions and working environment change.
  • Ability to use a mobile phone to relay photographs.
  • Basic computer skills for diagnostic purposes.

Confidentiality and Equality:

Ross Care is committed to promoting and embedding equality, diversity, and inclusiveness. The post holder will actively promote and engage this commitment in all that they do, recognising and taking account of the health needs and rights of all sections of the community.



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