Trade Branch Operations Manager
3 weeks ago
Eurocell Group PLC is a leading supplier of uPVC products, serving the building industry with a wide range of innovative solutions. As a company committed to excellence, we strive to provide exceptional customer service and drive sales growth through strategic partnerships and collaborative team efforts.
Your Role as a Trade Branch SupervisorYou will play a critical role in supporting the Branch Manager in day-to-day operations, ensuring seamless customer interactions, and driving business growth. Your primary objectives will include:
- Customer Satisfaction: Deliver outstanding customer experiences, addressing their needs promptly, and resolving any issues efficiently.
- Sales Growth: Collaborate with the Branch Manager to develop and implement sales strategies, maximizing revenue growth and meeting or exceeding targets.
- Team Performance: Lead and motivate the team to achieve operational excellence, ensuring high-quality service delivery and adherence to health and safety protocols.
To succeed in this role, you will need to possess:
- Customer Service: A proven track record of delivering exceptional customer service, with a strong focus on meeting customer needs.
- Leadership: Ability to inspire and motivate team members, promoting a positive work environment and driving business growth.
- Commercial Awareness: Strong understanding of sales principles, pricing strategies, and revenue growth opportunities.
- Technical Skills: Proficiency in MS Office and industry-standard software, such as SAP. A valid driving license and FLT license (if applicable) are also essential.
We offer a comprehensive benefits package, including:
- Salary: £27,903 per annum.
- Bonus Scheme: An excellent monthly bonus scheme, potentially increasing your total earnings to up to £32,703 per year.
- Holiday Entitlement: 25 days annual leave, plus statutory holidays.
- Benefits: A free Healthcare plan, Life Assurance Plan, and discounts on Eurocell products.
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