Senior Trade Branch Coordinator
3 weeks ago
We are seeking a highly motivated and results-driven Trade Branch Supervisor to join our dynamic team. As a key member of our branch operations, you will play a vital role in driving customer satisfaction, sales growth, and operational excellence. If you are passionate about delivering exceptional customer service and have a strong background in trade branch operations, we encourage you to apply.
About the JobThe Trade Branch Supervisor will report directly to the Branch Manager and will be responsible for:
- Custodian of Customer Service: Provide exceptional support to new and existing customers, ensuring they receive the highest level of service and meeting their expectations.
- Operational Excellence: Collaborate with the Branch Manager to maintain excellent operational standards, ensuring seamless branch operations and achieving sales targets.
- Team Leadership: Support the Branch Manager in leading the team, fostering a positive and productive work environment, and promoting career development opportunities.
- Health and Safety: Ensure that all team members adhere to Health and Safety policies and procedures, maintaining a safe working environment.
To be considered for this role, you must possess the following skills and qualifications:
- Customer Focus: A passion for delivering outstanding customer service and a commitment to meeting customer needs.
- Leadership: Ability to lead by example, motivate team members, and promote a positive work culture.
- Organizational Skills: Proven ability to prioritize tasks, manage multiple responsibilities, and work efficiently in a fast-paced environment.
- Commercial Awareness: Strong understanding of sales principles, pricing strategies, and revenue growth opportunities.
- Technical Skills: Proficiency in MS Office and industry-standard software, such as SAP. A valid driving license and FLT license (if applicable) are also essential.
We offer a competitive salary of £27,903 per annum, an excellent monthly bonus scheme, and a range of benefits, including:
- Holiday Entitlement: 25 days annual leave, plus statutory holidays.
- Benefits Package: A free Healthcare plan, Life Assurance Plan, and discounts on Eurocell products.
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