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Accommodation Office Team Leader

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom Card Factory Full time
Job Description

Location: Darwen

Contracted Hours Available: 16

We are passionate about delivering exceptional customer experiences and driving commercial growth. As a key member of our Card Factory team, you will play a vital role in helping us achieve our goals.

As a Team Leader, you will be responsible for supporting your Store Manager in driving operational excellence and developing a team culture that puts the customer at the heart of everything we do. You will lead the way for our store teams, ensuring great standards and exceptional service every day.

Key Responsibilities:

  1. Drive customer-centricity and excellence in service.
  2. Lead by example, demonstrating strong leadership skills and a positive, forward-thinking approach.
  3. Review store performance data to inform business decisions.
  4. Develop a commercially-minded approach to drive sales growth.
  5. Collaborate with the team to deliver exceptional customer experiences.