Digital User Experience Expert

5 days ago


Manchester, United Kingdom ProofID Full time

Job Title: Security Engineer with a Focus on Identity

About Us: As a leading Identity and Access Management (IAM) specialist, ProofID helps organizations effectively manage their digital identities.

We deliver unmatched value as a trusted partner for identity management programs, providing pain-free, secure, and seamless digital user experiences for our clients. Whether it's addressing legacy systems, compliance issues, or M&A transitions, our team has the expertise to navigate complex projects and ensure smooth implementations.

As a Managed Service Engineer, you will be accountable for the quality of service provided to customers in a manner which minimizes or removes the need for interruption to their business. You will work closely with customers to understand their needs, develop solutions, and implement them efficiently.

Salary: £65,000 - £85,000 per annum

Key Responsibilities:

  • Develop and maintain technical documentation to ensure understanding of complex technologies
  • Collaborate with cross-functional teams to design and implement new features and solutions
  • Provide training and support to customers on new technologies and solutions

Requirements:

  • Relevant technical background and knowledge of federation and multi-factor authentication
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills


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