Current jobs related to Receptionist - Front Desk Coordinator - Wigan, Wigan - Dr M K Patel & Partners
-
Front Desk Coordinator
1 week ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeJob SummaryWe are seeking a highly organized and efficient Front Desk Coordinator to join our dynamic team at The Dicconson Group Practice.The successful candidate will be responsible for delivering an exceptional reception and telephone service, processing appointment requests, and performing various administrative duties.Main ResponsibilitiesKey duties...
-
Front Desk Coordinator
2 months ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeAbout The Dicconson Group PracticeWe are a 4 GP partner practice with a team of dedicated healthcare professionals. Our practice is committed to providing high-quality patient care and a supportive work environment.Job SummaryWe are seeking an experienced Front Desk Coordinator to join our team. The successful candidate will be responsible for delivering an...
-
Front Desk Coordinator
2 months ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeAbout The Dicconson Group PracticeWe are a 4 GP partner practice with a team of dedicated healthcare professionals. Our practice is committed to providing excellent healthcare services to our patients.Job SummaryWe are seeking an experienced and efficient Front Desk Coordinator to join our team. The successful candidate will be responsible for delivering a...
-
Front Desk Coordinator
2 months ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeAbout The Dicconson Group PracticeWe are a 4 GP partner practice with a team of dedicated healthcare professionals. Our mission is to provide high-quality patient care in a supportive and efficient environment.Job SummaryWe are seeking an experienced Front Desk Coordinator to join our reception team. As a key member of our team, you will be responsible for...
-
Receptionist
2 weeks ago
Wigan, Wigan, United Kingdom Wigan Council Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Be Well team as a Receptionist. As a key member of our team, you will provide exceptional customer service, manage front desk operations, and support the delivery of our leisure services.Key ResponsibilitiesProvide a comprehensive and efficient customer advisory...
-
Medical Receptionist
4 weeks ago
Wigan, Wigan, United Kingdom Pennygate Medical Centre Full timeAbout the RoleWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Pennygate Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. You will be responsible for managing the front desk, handling patient inquiries, and...
-
Medical Receptionist
4 weeks ago
Wigan, Wigan, United Kingdom Pennygate Medical Centre Full timeAbout the RoleWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Pennygate Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. You will be responsible for managing the front desk, handling patient inquiries, and...
-
Receptionist
3 weeks ago
Wigan, Wigan, United Kingdom Brook Street UK Full timeJob Title: Reception NPSJob Type: Temporary, Full-timeLocation: WiganJob Description:Our client, a reputable government organization, is seeking a skilled Receptionist to join their team on a temporary basis for 3 months. The ideal candidate will possess excellent customer service skills, with experience in dealing with clients and colleagues in a fast-paced...
-
Receptionist
3 weeks ago
Wigan, Wigan, United Kingdom Brook Street UK Full timeJob Title: Reception NPSJob Type: Temporary, Full-timeLocation: WiganJob Description:Our client, a reputable government organization, is seeking a skilled Receptionist to join their team on a temporary basis for 3 months. The ideal candidate will possess excellent customer service skills, with experience in dealing with clients and colleagues in a fast-paced...
-
Receptionist
4 weeks ago
Wigan, Wigan, United Kingdom Dr M K Patel & Partners Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Dr M K Patel & Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesMaintain and monitor the practice appointment systemProcess...
-
Receptionist
1 month ago
Wigan, Wigan, United Kingdom Dr M K Patel & Partners Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Dr M K Patel & Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesMaintain and monitor the practice appointment systemProcess...
-
Receptionist
1 month ago
Wigan, Wigan, United Kingdom Dr M K Patel & Partners Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Dr M K Patel & Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesMaintain and monitor the practice appointment systemProcess...
-
Receptionist
4 weeks ago
Wigan, Wigan, United Kingdom Dr M K Patel & Partners Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Dr M K Patel & Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesMaintain and monitor the practice appointment systemProcess...
-
Receptionist - GP Surgery
2 weeks ago
Wigan, Wigan, United Kingdom Dr M K Patel & Partners Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Dr M K Patel & Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesMaintain and monitor the practice appointment systemProcess...
-
Front Office Manager
6 days ago
Wigan, Wigan, United Kingdom Jobwise Ltd Full timeWe are seeking a skilled Receptionist/Administrator to work on a temporary basis in the Wigan area for Jobwise Ltd.Key Responsibilities:Provide exceptional customer service as the first point of contact for all visitorsManage a busy switchboard, handling calls and transferring them to the relevant departmentEnsure a smooth and efficient experience for...
-
Medical Office Coordinator
2 weeks ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeJob SummaryWe are seeking a highly skilled and experienced primary care receptionist to join our dynamic team at The Dicconson Group Practice.The successful candidate will be responsible for delivering an effective and efficient reception and telephone service, processing appointment requests on Ask My GP, and performing other administrative duties as...
-
Medical Office Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom Pennygate Medical Centre Full timeAbout the RoleWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Pennygate Medical Centre. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional patient care and support, ensuring a positive experience for all...
-
Medical Office Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeJob SummaryOur Practice is seeking a skilled Medical Receptionist to join our dynamic team. As a key member of our multidisciplinary team, you will play a vital role in supporting our clinical team by providing exceptional patient care and administrative support.Main ResponsibilitiesThe successful candidate will be responsible for managing patient...
-
Medical Office Coordinator
4 weeks ago
Wigan, Wigan, United Kingdom The Dicconson Group Practice Full timeJob SummaryOur Practice is seeking a skilled Medical Receptionist to join our dynamic team. As a key member of our multidisciplinary team, you will play a vital role in supporting our clinical team by providing exceptional patient care and administrative support.Main ResponsibilitiesThe successful candidate will be responsible for managing patient...
-
ICT Manager
1 month ago
Wigan, Wigan, United Kingdom ECS Resource Group Ltd Full timeJob Title: ICT ManagerLocation: Wigan (full time on site)Rate: 40-45'000kECS Resource Group Ltd is seeking an experienced ICT Manager to oversee the lifecycle of IT service requests, ensuring timely and accurate fulfilment, and maintaining a high standard of customer satisfaction.The ICT Manager will be responsible for overseeing the entire IT request...
Receptionist - Front Desk Coordinator
2 months ago
About the Role
The Receptionist will be responsible for providing exceptional patient care and administrative support to the multidisciplinary team at Dr M K Patel & Partners. This is a key role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintain and monitor the practice appointment system to ensure efficient scheduling and minimize wait times.
- Process personal, telephone, and e-requests for appointments using Ask My GP and EMIS Web.
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately.
- Signpost patients to the correct service and provide clear information about available options.
- Initiate contact with and respond to requests from patients, team members, and external agencies.
- SNOMED code data on EMIS Web and ensure accurate data entry.
- Manage all queries as necessary in an efficient manner and provide excellent customer service.
- Carry out system searches as requested and maintain a clean, tidy, effective working area at all times.
- Monitor and maintain the reception area and notice boards to ensure a welcoming environment for patients.
- Support all clinical staff with general tasks as requested and provide administrative support as needed.
Additional Responsibilities
- Participate in audits as directed by the audit lead and provide feedback to improve processes.
- Provide cover during staff absences and ensure seamless continuity of services.
- Scan patient-related documentation and attach scanned documents to patient healthcare records.
- Complete opening and closing procedures in accordance with the duty rota when required.
Requirements
- Excellent communication skills (written and oral) and strong IT skills.
- Clear, polite telephone manner and ability to work effectively in a team environment.
- Competent in the use of Office and Outlook and effective time management skills.
- Ability to work autonomously and make decisions in a fast-paced environment.
- Good interpersonal skills and problem-solving & analytical skills.
- Ability to follow policy and procedure and maintain confidentiality.
Desirable Qualifications and Experience
- EMIS User skills and experience of working in a healthcare setting.
- Experience of working with the general public and administrative duties.
Personal Qualities
- Polite and confident, flexible and cooperative, motivated, and forward-thinking.
- High levels of integrity and loyalty, sensitive and empathetic in distressing situations, and ability to work under pressure.
