Optical Practice Manager
2 weeks ago
This esteemed optical group is seeking a highly skilled and experienced branch manager to lead their successful practice. With a rich history spanning nearly 100 years, the company has built a reputation for delivering exceptional service and fostering patient loyalty.
Due to a period of significant growth, this is an exciting opportunity for an optical manager to develop their career with one of the UK's most prestigious optical groups.
Main Responsibilities:- Ensure practice efficiency and compliance with organisational procedures
- Deliver exceptional customer satisfaction with products and services
- Lead and motivate staff, providing training and development opportunities
- Realise the full potential of the practice in terms of patient numbers and sales targets
- Achieve maximum profitability
- Ensure quality control in all areas
- Manage stock control and maintain exceptional standards of cleanliness and presentation
- Oversee health and safety standards across the practice
- Collaborate with the Marketing Department to maximise marketing effectiveness at a local level
- Drive cost efficiencies and optimise business performance
- Previous management experience is desirable, or a proven track record of developing and supporting staff
- Strong background in customer service and a passion for delivering exceptional patient care
- Experience of driving business performance and achieving sales, customer satisfaction, and cost efficiency targets
- Strong leadership skills, with the ability to motivate and engage staff at all levels
- Excellent verbal and written communication skills
- Ability to put the customer first and act in a professional manner in all situations
- Positive and outgoing, with a flexible approach to working hours and a willingness to provide cover to other practices
Job Type: Full-time, Permanent
Salary: £22,000.00-£27,000.00 per year
Benefits: Bonus scheme, company events, company pension, employee discount, private dental insurance, private medical insurance, sick pay, store discount
Schedule: 8 hour shift, day shift, Monday to Friday, weekend availability
Ability to commute/relocate: Cheadle, Staffordshire: reliably commute or plan to relocate before starting work
Experience: Optical Management: 1 year
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