Optical Practice Manager

2 days ago


Cheadle Hulme, Stockport, United Kingdom Health Care Personnel Full time
Job Title: Optical Manager

This esteemed optical group is seeking a highly skilled and experienced branch manager to lead their successful practice. With a rich history spanning nearly 100 years, the company has built a reputation on delivering exceptional service and fostering patient loyalty.

Main Responsibilities:
  • Ensure practice efficiency and compliance with organisational procedures
  • Deliver total customer satisfaction with products and services
  • Lead and motivate staff, providing training and development opportunities
  • Maximise patient numbers and sales targets
  • Achieve maximum profitability
  • Ensure quality control in all areas
  • Manage stock control and maintain exceptional standards of cleanliness and presentation
  • Oversee health and safety standards across the practice
  • Collaborate with the Marketing Department to enhance local marketing effectiveness
  • Drive cost efficiencies and optimise business performance
Personal Specification:
  • Previous management experience or a proven track record of developing and supporting staff
  • Strong background in customer service and a passion for delivering exceptional experiences
  • Experience in driving business performance and achieving sales, customer satisfaction, and cost efficiency goals
  • Strong leadership skills, with the ability to motivate and engage staff at all levels
  • Excellent verbal and written communication skills, with the ability to act with tact and discretion
  • Positive and outgoing, with a flexible approach to working hours and a willingness to provide cover to other practices
  • Well-presented and professional, with a keen eye for detail
Job Details:
  • Job Type: Full-time, Permanent
  • Pay: £22,000.00-£27,000.00 per year
  • Additional Pay: Bonus scheme
  • Benefits: Company events, Company pension, Employee discount, Private dental insurance, Private medical insurance, Sick pay, Store discount
  • Schedule: 8 hour shift, Day shift, Monday to Friday, Weekend availability
  • Ability to commute/relocate: Cheadle, Staffordshire
  • Experience: Optical Management: 1 year


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