Branch Experience Coordinator

3 weeks ago


London, Greater London, United Kingdom Community Resource Credit Union Full time

Are you looking for a challenging and rewarding role as a Financial Transaction Specialist? Look no further than Community Resource Credit Union. In this role, you will be responsible for processing up to 150 transactions per day and balancing daily with no more than one posting error per month.

The Member Services Representative actively cross-sells credit union products and services to ensure organizational and departmental goals are met. They assist members with their financial transactions, including paying and receiving cash and other negotiable instruments while delivering high personable service.

Main Functions & Accountabilities:
  1. Demonstrate an understanding of and follow the requirements of all regulation compliance, including but not limited to those of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), and Member Due Diligence (MDD) as it specifically relates to their job functions.
  2. Complete wire transactions, disputes, debit card requests, re-pin debit card, and any other maintenance requested from the member.

Our ideal candidate will have one year to three years of similar or related experience and a high school education or GED. Good verbal and written communication skills are required. The estimated salary for this position is $45,000 - $60,000 per year.



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