Service Excellence Manager

1 week ago


Andover, Hampshire, United Kingdom Strukta Group Ltd Full time

We are seeking a Service Excellence Manager to join our operations team at Strukta Group Ltd. As a key member of our team, you will be responsible for delivering unparalleled service to our customers. This is an excellent opportunity to develop your skills and expertise in a dynamic and growing company.

About Us

We are a leading organization committed to excellence in our industry. Our vision is to be the best in what we do, and we need someone with your skills and passion to help us achieve this goal.

What We Offer
  • A competitive salary of $85,000 - $115,000 per annum, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous retirement plan
Job Description

The ideal candidate will have excellent leadership and management skills, with the ability to motivate and empower a team. You will be responsible for overseeing all aspects of customer service, including complaint resolution, feedback collection, and continuous improvement. If you have a proven track record of success in a similar role, we want to hear from you

Required Skills and Qualifications
  • Minimum 5 years of experience in customer service management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits

You will also have access to ongoing training and development opportunities to help you grow in your career. We are committed to supporting your professional development and helping you achieve your career goals.



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