Operational Restaurant Manager

4 days ago


Blackpool, Blackpool, United Kingdom Hickory's Smokehouse Full time
Job Summary

We are seeking an experienced and motivated Operational Restaurant Manager to lead our high-volume restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional standards of quality and service.

About the Role

In this exciting opportunity, you will have the chance to work with a leading restaurant brand, Hickory's Smokehouse, known for its delicious BBQ and excellent service. As Operational Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, controlling costs, and ensuring that all aspects of the business are running smoothly.

Key Responsibilities
  • Manage and motivate a team of up to 100 staff members to achieve sales targets and deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and increase sales revenue
  • Monitor and control costs to ensure profitability and maintain budgetary controls
  • Conduct regular audits and assessments to identify areas for improvement and implement necessary changes
  • Maintain open and transparent communication with staff, customers, and other stakeholders
Benefits

As an Operational Restaurant Manager at Hickory's Smokehouse, you can expect a competitive salary package, including:

  • A generous salary of up to £41,000 per year
  • A 25% discount on food and beverages in all restaurants
  • A 50% discount after one year of service
  • The opportunity to progress your career and develop new skills
  • A supportive and collaborative work environment
  • The chance to be part of a dynamic and successful business
About Us

Hickory's Smokehouse is a leading restaurant chain known for its mouth-watering BBQ and exceptional customer service. We pride ourselves on creating a welcoming and inclusive atmosphere for our customers and staff alike. Our mission is to provide the best possible experience for every guest, every time.



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