Receptionist

4 weeks ago


Accrington, Lancashire, United Kingdom Blackburn Road Medical Practice Full time

About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Blackburn Road Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

• Receive and direct patients, ensuring a smooth and efficient experience

• Provide general administrative support to the practice team, including data entry, filing, and photocopying

• Manage appointment scheduling, including booking, editing, and canceling appointments

• Maintain accurate and up-to-date patient records, adhering to data protection and confidentiality guidelines

• Communicate effectively with patients, team members, and other healthcare professionals, both verbally and in writing

Requirements

• GCSEs at grade C or equivalent (or 4-9), including English and Maths

• Training in administration/clerical duties at NVQ level or above

• Experience working in a primary care setting, with excellent knowledge of Emis Web and Microsoft Office

• Strong attention to detail, with the ability to work accurately and efficiently

• Excellent communication and interpersonal skills, with the ability to adapt to changing situations

What We Offer

• A dynamic and supportive work environment

• Opportunities for professional development and growth

• Competitive salary and benefits package


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