Retail Operations Manager

2 weeks ago


Bedford, Bedford, United Kingdom Halfords Full time

Deputy Store Manager Role Overview

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Halfords. As a Deputy Store Manager, you will be responsible for the day-to-day running of our stores in the absence of the Store Manager.

Key Responsibilities

  • Manage store operations, including customer service, sales, and stock management
  • Lead and motivate store colleagues to achieve sales targets and deliver excellent customer service
  • Ensure compliance with health and safety standards and retail operational procedures
  • Develop and implement effective labour force scheduling and time management strategies
  • Deliver coaching and training to store colleagues to ensure they have the skills and knowledge to provide excellent customer service
  • Monitor and report on sales performance, customer satisfaction, and operational compliance

Requirements

  • Proven experience in a retail management role, ideally in a sales environment
  • Excellent leadership and communication skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • IT proficiency, including Microsoft Office and in-house systems

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Discounts on Halfords products and services
  • Employee wellness programme
  • Life insurance and uniform

About Halfords

Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to providing excellent customer service and delivering high-quality products and services to our customers.



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