Retail Operations Manager
4 weeks ago
Deputy Store Manager Role Overview
We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Halfords. As a Deputy Store Manager, you will be responsible for the day-to-day running of our stores in the absence of the Store Manager.
Key Responsibilities
- Manage store operations, including customer service, sales, and stock management
- Lead and motivate store colleagues to achieve sales targets and deliver excellent customer service
- Ensure compliance with health and safety standards and retail operational procedures
- Develop and implement effective labour force scheduling and time management strategies
- Deliver coaching and training to store colleagues to ensure they have the skills and knowledge to provide excellent customer service
- Monitor and report on sales performance, customer satisfaction, and operational compliance
Requirements
- Proven experience in a retail management role, ideally in a sales environment
- Excellent leadership and communication skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- IT proficiency, including Microsoft Office and in-house systems
What We Offer
- Competitive salary and benefits package
- Opportunities for career development and progression
- Discounts on Halfords products and services
- Employee wellness programme
- Life insurance and uniform
About Halfords
Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to providing excellent customer service and delivering high-quality products and services to our customers.
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