Current jobs related to Customer Experience Team Lead - Swindon, Swindon - Sainsbury's
-
Head of Customer Experience
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareBloor Homes - Customer Care is seeking a highly skilled and experienced professional to lead our Customer Care department. As Head of Customer Care, you will be responsible for ensuring that our customers receive outstanding service and support throughout their journey with us.Main Responsibilities:Lead a team of Customer Care...
-
Head of Customer Experience
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareBloor Homes - Customer Care is seeking a highly skilled and experienced professional to lead our Customer Care department. As Head of Customer Care, you will be responsible for ensuring that our customers receive outstanding service and support throughout their journey with us.Main Responsibilities:Lead a team of Customer Care...
-
Team Member
4 weeks ago
Swindon, Swindon, United Kingdom Hollywood Bowl Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Team Member to join our team at Hollywood Bowl Group. As a Team Member, you will be at the forefront of delivering exceptional customer experiences, ensuring that every guest has an enjoyable and memorable visit.Your key responsibilities will include:Providing outstanding customer service,...
-
Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom GRIDSERVE Full timeCustomer Experience DirectorReporting directly to the Chief Product Officer, the Customer Experience Director plays a pivotal role in shaping GRIDSERVE's customer-centric customer experience strategy. They will lead the customer services, experience design, and customer research and intelligence functions. This senior leadership role is pivotal in driving a...
-
Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom GRIDSERVE Full timeCustomer Experience DirectorReporting directly to the Chief Product Officer, the Customer Experience Director plays a pivotal role in shaping GRIDSERVE's customer-centric customer experience strategy. They will lead the customer services, experience design, and customer research and intelligence functions. This senior leadership role is pivotal in driving a...
-
Customer Experience Ambassador
2 weeks ago
Swindon, Swindon, United Kingdom Hollywood Bowl Group Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Experience Ambassador at Hollywood Bowl Group. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key Responsibilities:Provide outstanding customer service,...
-
Customer Experience Ambassador
4 weeks ago
Swindon, Swindon, United Kingdom Hollywood Bowl Group Full timeAbout the RoleWe're seeking a talented and enthusiastic individual to join our team as a Team Member at Hollywood Bowl Group. As a key member of our centre team, you'll play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesProvide outstanding customer service, ensuring every guest...
-
Customer Experience Ambassador
3 weeks ago
Swindon, Swindon, United Kingdom Hollywood Bowl Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at Hollywood Bowl Group. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure a...
-
Customer Experience Advisor
2 months ago
Swindon, Swindon, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Swindon, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...
-
Customer Experience Advisor
2 months ago
Swindon, Swindon, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Swindon, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...
-
Customer Experience Specialist
3 weeks ago
Swindon, Swindon, United Kingdom SKY Full timeJob DescriptionAt Sky Retail, we're committed to delivering exceptional customer experiences. As a Retail Sales Advisor, you'll play a key role in showcasing our products and services in a welcoming environment.With a basic salary of £26,000 and a commission scheme, you'll have the opportunity to earn a competitive income. Our team is passionate about...
-
Team Lead
4 weeks ago
Swindon, Swindon, United Kingdom John Lewis Partnership Full timeJob Overview:As a Team Manager at the John Lewis Partnership, you will be responsible for leading a team of Partners to deliver exceptional customer service and drive sales growth in a fast-paced retail environment.Key Responsibilities:Lead and motivate a team of Partners to achieve sales targets and provide excellent customer serviceDevelop and implement...
-
Customer Experience Ambassador
3 weeks ago
Swindon, Swindon, United Kingdom Hollywood Bowl Group Full timeAbout the Role Are you looking for a dynamic and engaging work environment where you can make a real difference in people's lives? As a Team Member at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences, ensuring that every guest leaves with a smile on their face and a memory to cherish. With a passion for...
-
Product Manager
2 weeks ago
Swindon, Swindon, United Kingdom Elysium Healthcare Full timeWe are seeking a highly skilled Product Manager - Customer Experience to lead our efforts in delivering exceptional customer experiences. In this role, you will be responsible for understanding our customers' needs and developing innovative solutions to meet those needs.Key Responsibilities:Collaborate with cross-functional teams to develop and execute...
-
Customer Experience Ambassador
3 weeks ago
Swindon, Swindon, United Kingdom Hollywood Bowl Group Full timeAbout the RoleAre you looking for a dynamic and engaging work environment where you can make a real difference in people's lives?As a Team Member at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences, ensuring that every guest has an enjoyable and memorable time with us.Our centres are bustling with energy, and...
-
Customer Support Lead
4 weeks ago
Swindon, Swindon, United Kingdom Rialtas Business Solutions Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Lead to join our team at Rialtas Business Solutions Limited. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and leading the support team's workload.Key ResponsibilitiesRespond to customer...
-
Customer Support Lead
4 weeks ago
Swindon, Swindon, United Kingdom Rialtas Business Solutions Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Lead to join our team at Rialtas Business Solutions Limited. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and leading the support team's workload.Key ResponsibilitiesRespond to customer...
-
Barista Team Lead
3 weeks ago
Swindon, Swindon, United Kingdom Costa Coffee Full timeBarista Team Lead RoleWe're looking for a skilled Barista Team Lead to join our team at Costa Coffee. As a Barista Team Lead, you'll be responsible for leading by example, providing exceptional customer service, and ensuring a smooth operation of the store.Key Responsibilities:Lead shifts and support colleagues in delivering great customer experiencesTrain...
-
Customer Service Lead
1 month ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Title: Lead Customer ServiceAt Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.Key Responsibilities:Interpret...
-
Customer Service Lead
2 months ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Title: Lead Customer ServiceAt Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.Key Responsibilities:Interpret...
Customer Experience Team Lead
2 months ago
As a Lead Customer Experience Manager at Sainsbury's, you will have the opportunity to lead and inspire a management team and department to deliver exceptional customer experiences.
Key Responsibilities:
- Set the direction of travel for your area, driving customer satisfaction and loyalty
- Coach, motivate, and guide your managers to work as a productive team, building their capabilities and leading them through change
- Help your team put themselves in the customers' shoes, taking genuine pride in how we deliver a better service and spot opportunities
- Develop and implement strategies to improve customer experience, driving business growth and profitability
What We Offer:
- A clear induction and orientation, alongside a training plan specific to your needs
- Support and coaching to deliver great performance, with plenty of time to develop
- A discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day
- Free food and hot drinks provided for colleagues in all our stores
- Generous holiday entitlement, maternity and paternity leave, and a pension scheme
- Wellbeing support, access to emotional support, counselling, legal, and financial advice, and colleague networks
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
