Network Operations Specialist

2 days ago


London, Greater London, United Kingdom Proactive Appointments Limited Full time

**Job Description:**

We are seeking an experienced Network Operations Specialist to join our dynamic team at Proactive Appointments Limited. This role offers an exciting opportunity to manage, support, and enhance a complex global network infrastructure environment.

The successful candidate will be responsible for overseeing daily operations, troubleshooting, monitoring, and implementing critical network infrastructure. This includes managing LAN, WAN, firewalls, load balancers, and wireless networks across the organization's global landscape.

Key Responsibilities:

  1. Daily Operations: Prioritize and efficiently handle 'Keep-The-Lights-On' (KTLO) tasks to ensure seamless network performance.
  2. Collaboration: Work with cross-functional teams to provide network security guidance and recommendations.
  3. System Reliability: Ensure uptime, stability, monitoring, and policy maintenance for supported systems.
  4. Documentation: Maintain and update operational, configuration, and knowledge management documentation.
  5. Network Implementation: Install and configure new networking equipment following standardized instructions.
  6. Business Continuity: Participate in disaster recovery and business continuity planning, updating network plans accordingly.
  7. ITIL Framework: Contribute to change management, audit tracking, and other ITIL processes.

Requirements:

  1. Minimum of 3 years of experience in network administration, troubleshooting, and design within complex environments.
  2. Experience with SD-WAN (Cisco Viptela, Prisma SD-WAN/Access) and wireless networks (802.11).
  3. Knowledge of automation, monitoring, and reporting tools (e.g., Nagios).
  4. Exposure to cloud environments (AWS, Azure, SASE) and their integration with on-premises systems.
  5. Understanding of converged infrastructures, QoS design, and IP PBX configurations (Avaya, Zoom Phone).
  6. Cisco (CCNA, CCNP: Routing & Switching | Security | Voice | Data Center).
  7. Palo Alto Certified Network Administrator (PCNSA).

Benefits:

  • Competitive salary range: £55k - £65k per year.
  • Excellent pension scheme.


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