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Credit Controller

2 months ago

Manchester, United Kingdom DS Smith Full time
About the Role

The Credit Controller will provide regional financial support, proactively working with the TMS Job Managers, to resolve any customer-related issues and queries while supporting the Shared Service Centre to ensure efficient job management through to cash collection.

Key Responsibilities:
  • Credit Control Query Resolution
    • Work with regional client leads and job managers to ensure prompt payment of customer invoices.
    • Liaise with customers and customer payment teams to resolve issues around invoice rejection, dealing with country-specific requirements.
    • Produce weekly statements of account for global regions, issuing status on each invoice, including aging and expected payment dates.
  • Accounts Receivable
    • Ensure that invoices are raised to customers, by the in-country service providers (LSP), on a timely basis, once jobs are marked as bill-ready by job managers.
    • Provide support to drive issue resolution in bills being raised by the LSP, as above.
  • Market Support
    • Work closely with Management Accountants and Finance Business Partners to provide other finance assistance where required, particularly around market cash flow management.
    • Ad-hoc tasks/admin cover as and when required.
About You

We are looking for a highly skilled and experienced Credit Controller to join our team at DS Smith. The ideal candidate will have:

  • Strong Excel skills
  • Strong numerical skills
  • Analytical, observational, problem-solving, and organizational skills
  • Pro-active self-starter
  • Good communication skills, both verbal and written
  • Attention to detail and self-discipline
  • Motivated and committed
  • Experience in working in a large organization with various stakeholders
  • Experience in dealing with people
  • Experience of working to tight deadlines
About Us

DS Smith is a leading subsidiary of DS Smith PLC, a renowned FTSE100-listed packaging and display manufacturing company. Operating across 97 global markets, DS Smith specializes in retail display, print, and packaging outsourcing. Our team consists of just over 300 people who are spread internationally across Europe, AMEA, and the Americas.

What We Offer
  • 25 days' holiday plus bank holidays
  • Pension and share scheme
  • Life assurance and income protection
  • Employee assistance programme
  • Cycle to work scheme
  • Flexible work policy