IT Operations Manager
3 hours ago
Job Description: We are seeking a Senior IT Technician to join our team at Connexa Technology Limited. The successful candidate will have a strong background in IT infrastructure, with experience in managing and supporting IT systems.
Main Responsibilities:
- Manage and support IT systems across multiple sites, ensuring systems are secure, reliable, and efficient.
- Provide 2nd and 3rd line technical support, resolving escalated incidents and ensuring effective problem management.
- Support the implementation of new technologies and contribute to key IT projects.
- Monitor critical systems including anti-virus, server hardware, and networking equipment, responding to alerts in a timely manner.
- Manage relationships with third-party service providers and coordinate urgent or complicated technical issues.
- Provide on-site and remote support across all locations, ensuring a high standard of IT service delivery.
About the Role: This is an exciting opportunity for an experienced Senior IT Technician looking for a new challenge in a supportive and forward-thinking environment. The successful candidate will have a strong background in network design, configuration, and management, as well as excellent interpersonal skills.
Requirements: To be successful in this role, you will need:
- A proven track record of managing and supporting IT systems, preferably in a similar role.
- Strong knowledge of Office 365, Azure, SharePoint, and Hyper-V environments.
- Excellent communication and interpersonal skills, with the ability to communicate effectively at all levels.
- Flexibility to travel between sites as required.
- Microsoft Certified Professional or equivalent experience.
What We Offer: In return for your skills and experience, we offer a competitive salary of £60,000 - £70,000 per annum, depending on experience, plus benefits.
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