Cleaning Operations Manager

1 month ago


Cambridgeshire and Peterborough, United Kingdom PDA Search and Selection Ltd Full time
Cleanliness and Service Delivery Expert

We are seeking a seasoned professional to lead our cleaning operations in a fast-paced retail environment. As a Cleaning Operations Manager, you will be responsible for driving operational performance, delivering excellent service, and demonstrating continuous improvement in service delivery, process, and engagement with colleagues and clients.

The ideal candidate will have a proven track record of managing and motivating people in a demanding environment, with experience in managing staff, payroll, and rotas. They will also have a strong background in hygiene and cleaning management, ideally within a retail environment.

Key responsibilities include:

  • Providing a key interface between on-site clients and contracted service providers.
  • Monitoring and reporting on service level agreements and key performance indicators.
  • Financial tracking and reporting to ensure services are delivered within agreed budgets and service levels.
  • Developing and implementing initiatives to improve or rationalize services or processes.
  • Managing departmental audits and statutory compliance plans.
  • Managing the performance of staff in consultation with HR.

Our client is a national Facilities Management Company, and this role offers an immediate start. If you have a passion for cleanliness and service delivery, and a proven track record of success in a similar role, we encourage you to apply.



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