Technical Manager
4 weeks ago
Job Overview:
We are seeking a highly skilled Technical Manager - Generator & Switchgear Services to join our team in Bedford, United Kingdom. As a key member of our Engineering Manager Generator & Switchgear Services team, you will be responsible for ensuring the field engineering team is trained to a high standard and able to carry out their engineering duties safely and to industry standards.
Key Responsibilities:
- Support the Engineering Manager in raising the standard of engineer's recommendations and general engineering.
- Contribute technically to the service quotations process.
- Offer technical guidance and support to the back-office staff and Engineering Manager.
- Attend customer sites to assist with the quotation process and sale of our offerings.
- Assess and control all risk (health, safety and environmental) identified for all standard activities and premises.
- Identify and comply with all relevant legislation.
- Ensure all contractors and subcontractors are vetted, approved and appropriate for use.
- Ensure safe working practices with appropriate procedures, prevention measures & precautions are in place.
- Ensure that all adverse events are identified and implementing improvement action as appropriate.
- To increase awareness of the management system and elements of operation. health and safety and environmental management.
- Contribute towards the review of a common Safety Method Statements and Risk Assessments for all FSE activity across the UK business.
- Ensure all Engineers have sufficient training in order for them to carry out their roles safely.
Requirements:
- 5 years' experience as a Generator service engineer.
- 10 years in the Generator Industry or similar.
- Strong focus on customer satisfaction and long-term customer relation building.
- HNC /HND in Electrical/Electronic engineering or equivalent experience.
- Excellent written and verbal communications.
- Excellent organizational and time management skills.
- Self-motivated and capable of operating with minimal supervision.
- Ability to successfully interface with various departments and personnel in potentially stressful situations.
- A recognized team leader and strong communicator.
- Service Operations requires a 24hour commitment and working may often be necessary.
- Clean Driving License.
- Experience in delivering training.
- Good working knowledge of Microsoft Word, Excel & PowerPoint. And willingness to learn specific Vertiv business systems.
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