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Apprentice Network Engineer
2 months ago
Vodafone is seeking a skilled Network Engineer to join our UK Networks team. As a key member of our team, you will be responsible for installing, commissioning, and maintaining customer networks, supporting satellite earth stations, and fixed-line networking.
Key Responsibilities:
- Install and commission customer networks, ensuring seamless connectivity and service delivery.
- Support colleagues with fault finding and troubleshooting on customer critical systems, leveraging your technical expertise to resolve complex issues.
- Provide technical insights to key faults and scenarios where service is under threat or impacted, collaborating with customer representatives to overcome outages.
- Perform Root Cause Analysis (RCA) and provide solutions to mitigate future instances, or provide visibility of impact should analysis not be implemented.
- Identify opportunities for continuous improvement in providing service to customers and drive forward to resolution.
- Analyse management information from network elements and customer data, taking proactive action to resolve any issues.
- Validate network changes to ensure customer compliance.
Requirements
To succeed in this role, you will have:
- Experience within a telecoms or service provider environment working on a wide range of telecoms engineering equipment and technologies, preferably fixed-line experience.
- Satellite Earth station maintenance and fault finding.
- A valid full UK driving license.
About Vodafone
Vodafone UK is a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. We leverage cutting-edge technology to offer products and services that enhance communication and improve lives. As a company, we're committed to promoting inclusion for all, creating a workplace that's fully representative of the communities and customers we serve. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all.
