Procurement Contract Lead
3 weeks ago
Salary: £80,000 - £100,000 per annum, depending on experience.
About the Role:
We are seeking an experienced Procurement Contract Lead to join our team at Aspen Group. As a key member of our procurement team, you will be responsible for leading the procurement and contract management process for non-IT services, ensuring optimal partners for service delivery.
Key Responsibilities:
- Owning the Policy and Framework related to Material Outsource contract governance, advising on and monitoring compliance across all outsourced business services.
- Overseeing contract and commercial management for major non-IT outsourcing, ensuring contract resilience, regulatory compliance, and alignment with local standards.
- Owning the commercial delivery of the contract, working closely with both Supplier and the business to maximise contractual value and minimise risk.
- Lead the procurement review and remarketing of BPO outsource contracts and act as an SME on material contract standards and minimum commercial considerations.
- Directly support Service Owners and Procurement Category Leads in defining and implementing consistent standards for service performance management and governance related to Material contracts.
Strategic Planning:
- In conjunction with the Function Lead and Service Owners to define and execute the sourcing strategy for non-IT services, ensuring we maintain optimal partners for service delivery.
- Lead on procurement supplier selection and contract negotiations, ensuring supply contracts are fit for business need.
- Liaise between the business and the outsourcers to identify and align on initiatives for the further delivery of contract value.
- Drive the Supplier to innovate services through sharing initiatives for service growth/automation and technology advancements.
- Maintains a current knowledge of the Supplier offering in the market for BPO and the demographic of both delivery within the locality and across our industry peers.
Policies, Processes, and Procedures:
- Responsible for the development, maintenance and execution of governance frameworks to ensure compliance with Aspen Group's Procurement and Supplier Management regulatory requirements.
- Ensure regulatory changes are effectively reflected through the material outsourced contracts.
- Ensure execution of Third-Party supplier contractual obligations to optimise contract performance.
Environmental Awareness/Customer Focus:
- Work with functions to enhance and define governance, supporting performance review meetings and ensuring appropriate escalations through an effective hierarchy of reporting.
- Coach and train Service Owners on effective Supplier Management and governance.
- Ensure, through influence and governance, that both Service Owners and the Supplier are supported in optimising service outcomes.
- Develop value-add relationships with key business stakeholders to promote governance frameworks and best practices.
- Maintain a network of relationships to give access to market insights and latest innovations.
Technical Performance:
- Provide technical expertise and experience to manage the contract, manage the commercials, and build a strong network with the Outsourcers.
- Support the Head of Group Operations, Resilience and Third-Party Oversight in the delivery of the strategic service management agenda.
Requirements:
- Successfully overseen the contracting and performance of a successful Outsource partnership.
- Strong experience of overseeing the operation of an Indian based Supplier.
- Experience of driving and enabling operational and process excellence.
- Ability to analyse and use data for decision making.
- Able to communicate effectively orally and in writing.
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