Procurement Contract Lead

3 weeks ago


London, Greater London, United Kingdom Aspen Group Full time
Job Description

Salary: £80,000 - £100,000 per annum, depending on experience.

About the Role:

We are seeking an experienced Procurement Contract Lead to join our team at Aspen Group. As a key member of our procurement team, you will be responsible for leading the procurement and contract management process for non-IT services, ensuring optimal partners for service delivery.

Key Responsibilities:

  1. Owning the Policy and Framework related to Material Outsource contract governance, advising on and monitoring compliance across all outsourced business services.
  2. Overseeing contract and commercial management for major non-IT outsourcing, ensuring contract resilience, regulatory compliance, and alignment with local standards.
  3. Owning the commercial delivery of the contract, working closely with both Supplier and the business to maximise contractual value and minimise risk.
  4. Lead the procurement review and remarketing of BPO outsource contracts and act as an SME on material contract standards and minimum commercial considerations.
  5. Directly support Service Owners and Procurement Category Leads in defining and implementing consistent standards for service performance management and governance related to Material contracts.

Strategic Planning:

  1. In conjunction with the Function Lead and Service Owners to define and execute the sourcing strategy for non-IT services, ensuring we maintain optimal partners for service delivery.
  2. Lead on procurement supplier selection and contract negotiations, ensuring supply contracts are fit for business need.
  3. Liaise between the business and the outsourcers to identify and align on initiatives for the further delivery of contract value.
  4. Drive the Supplier to innovate services through sharing initiatives for service growth/automation and technology advancements.
  5. Maintains a current knowledge of the Supplier offering in the market for BPO and the demographic of both delivery within the locality and across our industry peers.

Policies, Processes, and Procedures:

  1. Responsible for the development, maintenance and execution of governance frameworks to ensure compliance with Aspen Group's Procurement and Supplier Management regulatory requirements.
  2. Ensure regulatory changes are effectively reflected through the material outsourced contracts.
  3. Ensure execution of Third-Party supplier contractual obligations to optimise contract performance.

Environmental Awareness/Customer Focus:

  1. Work with functions to enhance and define governance, supporting performance review meetings and ensuring appropriate escalations through an effective hierarchy of reporting.
  2. Coach and train Service Owners on effective Supplier Management and governance.
  3. Ensure, through influence and governance, that both Service Owners and the Supplier are supported in optimising service outcomes.
  4. Develop value-add relationships with key business stakeholders to promote governance frameworks and best practices.
  5. Maintain a network of relationships to give access to market insights and latest innovations.

Technical Performance:

  1. Provide technical expertise and experience to manage the contract, manage the commercials, and build a strong network with the Outsourcers.
  2. Support the Head of Group Operations, Resilience and Third-Party Oversight in the delivery of the strategic service management agenda.

Requirements:

  • Successfully overseen the contracting and performance of a successful Outsource partnership.
  • Strong experience of overseeing the operation of an Indian based Supplier.
  • Experience of driving and enabling operational and process excellence.
  • Ability to analyse and use data for decision making.
  • Able to communicate effectively orally and in writing.


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