Support Advisor

4 weeks ago


Trowbridge, Wiltshire, United Kingdom FearFree Full time
About the Role

We are seeking a highly skilled and compassionate Support Advisor to join our team at FearFree. As a key member of our team, you will play a vital role in delivering our Rediscovering Independence through Support and Empowerment (RISE) Service.

Key Responsibilities
  • Work closely with the service manager to establish and develop the RISE Service, ensuring its continued growth and expansion.
  • Triage and assess service users to determine their suitability for the RISE Service.
  • Utilize a trauma-informed approach to support individuals in accessing education, training, and employment opportunities.
  • Develop and implement bespoke action and support plans for each service user, tailored to their unique needs and goals.
  • Facilitate group support sessions and provide one-to-one support to service users.
  • Build and maintain relationships with education, training, and employment providers to expand opportunities for our service users.
  • Risk assess service users and take proactive steps to address risk and safeguarding concerns.
  • Play an active role in the recruitment and management of volunteers, ensuring they are equipped to support our service users.
Requirements
  • Experience working with vulnerable individuals and an understanding of the Education, Training, and Employment (ETE) sector.
  • Knowledge of trauma-informed practice and experience implementing it in group and one-to-one settings.
  • Ability to proactively engage with local employers and support networks to promote the skills of service users.
  • Access to a car for travel across our area.
About FearFree

FearFree is committed to creating a diverse and inclusive work environment where everyone can thrive. We believe in providing a supportive and inclusive space for our staff and service users alike.

We are an equal opportunities employer and welcome applications from individuals who share our values and commitment to making a positive impact in the lives of those we serve.


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