Fitness Operations Manager
2 weeks ago
Job Title: Fitness Operations Manager
Job Summary:
This is a full-time position responsible for the day-to-day running of the business. The successful candidate will be responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to drive results. This role is accountable to various KPIs and is responsible for the recruitment, nurturing & development of an elevated team capable of achieving them consistently.
Responsibilities:
- Represent Everlast Gyms as an ambassador for fitness
- Demonstrate our elevated ways of working always
- Driving all revenue lines from membership sales to product & secondary, to driven overall profitability of the gym
- Effective management of controllable costs such as; stock orders & cleaning supplies to eliminate wastage and overspend
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
- Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently
- Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
- Lead the recruiting, monitoring, training and onboarding of new team members within your gym
- Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard.
- Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them daily
- Be resilient and agile to react to challenging situations and find solutions
- Able to effectively manage all policies and procedures including Health & Safety, including pool plant operations
- Ensure consistently high standards of cleanliness and presentation at all times whether on-shift or not
Requirements:
- Passion for health, fitness and wellness
- Level 2 qualification in fitness (desirable)
- 1+ year previous management role experience within the fitness industry
- Strong leadership qualities
- Adaptability in communication and management style depending on the team member and their drivers
- A positive, solutions driven mindset in the face of adversity
- A member champion mentality with exceptional interpersonal skills
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required
Benefits:
- Salary £30-32K per year with an OTE bonus of up to £PA
- 20% discount across all Frasers Group facias
- Frasers bonus scheme
- Free Gym membership
- Monthly Frasers Group Champion - winners get double their salary for the month
- Reward and recognition with our Everlast Gyms monthly champions
- Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
- Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training
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