Assistant Store Manager

4 weeks ago


York, York City, United Kingdom Hackett London (Retail) Full time

About Hackett London (Retail)

We believe that every stitch is a work of art. Our company culture prioritises creativity, quality, and attention to detail at every stage of the production process.

Key Responsibilities

As an Assistant Store Manager, you will be responsible for:

  • Team Management: Support the Store Manager in developing the sales team, ensuring a high level of brand awareness and customer satisfaction.
  • Sales: Collaborate with the Store Manager to achieve commercial targets and KPIs, while maintaining a strong brand image throughout the sales process.
  • Customer Experience: Deliver exceptional customer service, paying attention to every detail to build customer loyalty.
  • Shop Operations: Ensure compliance with procedures such as inventory management, stock control, and daily reporting.

Requirements

To succeed in this role, you will need:

  • A degree in Business Administration and Management (desirable).
  • Fashion retail experience, minimum two years.
  • Fluent English, level B2 (minimum).
  • Strong team building skills and a results-oriented approach.
  • Motivation, energy, and a passion for delivering exceptional customer service.

What We Offer

As a member of our team, you can expect:

  • A dynamic and inclusive work environment.
  • A stylish and professional uniform.
  • A staff discount across all AWWG brands in Europe.
  • A monthly commission system.
  • Significant opportunities for career progression and personal growth.
  • Access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance.


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