Senior Programme Manager, EU ATS

1 month ago

London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a Senior Programme Manager to join our EU ATS team, responsible for driving and managing the implementation of creative, data-driven change in Amazon. As a key member of our team, you will lead improvement projects and programmes on the EU ATS culture and employee experience, helping to tell the story of what it is like to work in EU ATS.

Key Responsibilities
  • Collaborate with senior leadership, partner teams, and our Vision & Mission champions to develop engagement programs and events to drive adoption of the EU ATS Vision and Mission, key messages, behaviours, and reinforce the Day 1 mentality.
  • Execute EU ATS-wide employee experience initiatives, including developing toolkits and assets for our people managers, influence and align multiple stakeholders, define project plans, assemble resources, manage implementation activities, develop all processes associated with program roll-out and ongoing support.
  • Build a multi-channel content strategy, including tactical execution, producing varied content for internal channels and the Amazon Transport and Logistics LinkedIn page, including success stories, videos, and news stories.
  • Establish best practices, voice of the employee channels, analytics, and reporting.
  • Work closely with partner teams such as Operations Internal Communication, PXT, Learning and Legal.
  • Communicate effectively to EU ATS teams to drive adoption and feedback collection around programs and activities.
  • Use strong analytical skills and ability to translate metrics, research, and trends to identify engagement opportunities, and initiatives for improvement.
  • Set goals, timelines and a formal tracking process to measure and manage progress.
  • Ensure a high bar of employee experience for engagement related activities.
About the Team

Amazon couldn't deliver at pace without the EU Amazon Transportation Service (ATS) team. As part of EU ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. We use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

BASIC QUALIFICATIONS

  • Bachelor's degree
  • Employee Engagement Subject Matter Expertise - Understanding of best-practices, latest trends, and research
  • Relevant experience in managing large-scale culture and employee engagement programmes or projects and events
  • Excellent written and verbal communication skills
  • Relevant experience communicating with and influencing a range of different stakeholders including senior management
  • Advanced proficiency in verbal and written English

PREFERRED QUALIFICATIONS

  • Relevant experience working in a supply chain, logistics, or operations environment

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