Elevator Repair Operations Director
1 month ago
At Otis, we are the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. Our focus is on people – passengers, customers, and colleagues – at the center of everything we do.
Salary and Benefits:We offer a highly competitive salary, including a car policy and bonus scheme. Additionally, you will have access to a market-leading pension, with options to increase employee contributions, as well as 25 days holiday plus, bank holidays with the opportunity to buy more at the start of each year.
Job Description:This role requires a Lift Industry Professional with a strong technical and repair background. You will develop and manage a plan to deliver on monthly targets in line with Company repair processes, ensuring works surveys are carried out in a timely manner and planning activities with customer representatives.
You will also optimize opportunities for additions to contract with regard to cost and time, ensure work is carried out to a high standard to customers' satisfaction, and identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend, and labour hours.
The estimated annual salary for this position is around £80,000, based on location and industry standards.
Requirements:- Demonstrate the ability to over-perform and show leadership skills required to develop the repair team.
- Have a strong commercial awareness and solid understanding of P&L.
- Be able to demonstrate a background in strong planning, forecasting, and project experience.
- Have a track record in successfully managing field-based engineers.
We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
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