Repair Manager Lead
2 months ago
About the Role
We are seeking a seasoned professional to lead our elevator repair business in central England. As a key member of our team, you will be responsible for developing and executing strategies to drive business growth, improve customer satisfaction, and optimize operational efficiency.
Main Responsibilities
- Develop and implement plans to meet monthly targets and improve overall business performance
- Collaborate with customers to ensure timely completion of works surveys and plan activities accordingly
- Identify opportunities for adding value to contracts, focusing on cost and time optimization
- Maintain high-quality work standards to meet customer expectations
- Monitor and analyze key performance indicators (KPIs), material spend, and labor hours to drive process improvements
- Ensure monthly margin, volume, and efficiency targets are achieved for repair works
- Provide accurate forecasting using the monthly repair planner
- Lead and manage the repair team to enhance overall performance and develop necessary skills
Requirements and Qualifications
- Proven experience in the lift industry with a strong technical background
- Excellent leadership skills, with a track record of developing and managing high-performing teams
- Strong commercial awareness and understanding of P&L
- Ability to demonstrate planning, forecasting, and project experience
- Success in managing field-based engineers
About Us
Otis is a global leader in elevator and escalator manufacturing, installation, and service. We serve customers in over 200 countries and territories, maintaining more than 2 million elevators and escalators worldwide. Our commitment to safety, ethics, and quality drives our success, and we are proud to be a diverse, global team that continues to innovate and push boundaries.
What We Offer
- A highly competitive salary and bonus scheme
- Market-leading pension and benefits package
- 25 days holiday plus, with opportunities to buy more
- Discounts and rewards through our benefits program
- Investment in your development through our employee scholarship program
Join Our Team
At Otis, we value our people and strive to create a positive, inclusive work environment. If you are a motivated and ambitious individual with a passion for the lift industry, we encourage you to apply for this exciting opportunity.
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