Store Operations Manager

3 weeks ago


Bristol, Bristol, United Kingdom Foot Locker Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store. Your performance will be measured by your ability to deliver exceptional customer service, coach and motivate your team, and ensure high levels of customer satisfaction.

Key Responsibilities

• Coaching and motivating your team to drive sales and deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates, and store leadership
• Maintaining an awareness of all product knowledge and current or upcoming product trends
• Contributes to a positive and inclusive work environment

Requirements

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

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