Store Operations Manager

1 week ago


Bristol, Bristol, United Kingdom Monki Full time

Key Responsibilities:

  • Deliver exceptional customer service through styling advice, product knowledge, and store experience.
  • Support the management team in opening and closing the store, as well as processing deliveries.
  • Analyse sales data to maximise sales performance and work with the store management team to achieve this goal.
  • Lead a team of sales assistants to achieve excellent standards of service and operational excellence.
  • Oversee store operations, ensuring a seamless customer experience.

Requirements:

  • Proven experience in store operations, including opening and closing routines, and processing deliveries.
  • Ability to coach and motivate a team to achieve excellent standards of service.
  • Knowledge of what makes a great customer experience and the ability to deliver this.
  • Results-focused and able to multitask, with a positive attitude and a willingness to learn and develop.

About Monki:

Monki is a fashion brand that values diversity, inclusivity, and creativity. We are committed to creating a positive work environment that fosters collaboration and shared achievements.

What We Offer:

As a Store Operations Manager at Monki, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our stores.



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