Restaurant Operations Manager
5 days ago
Are you a passionate leader with a love of crafting the best food and experiences? We're on the lookout for a dynamic and guest-obsessed leader to take the reins of our Papa Johns venue at one of our thriving locations. You'll be key to delivering the day-to-day commercial and operational running of the venue, while delivering outstanding guest and team experiences.
Key Responsibilities:
- Oversee the day-to-day operation of our Papa Johns Venue onsite, following standard operating procedures to ensure a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin, and cost control
- Complete relevant administrative tasks, including team rotas, safety and legislative compliance checks
- Drive continuous improvement, provide solutions to issues, and set goals for growth
- Lead and coach the team to ensure they work productively and develop professionally
- Engage and inspire the team to always be guest-obsessed
- Effectively recruit and train new team members
What's in it for you?
- Free use of our leisure facilities, including a swimming pool
- Up to 50% discount off food on park and 20% discount in our shops
- Opportunity to use our corporate box at the O2 Arena
- Fantastic discounts with many national brands and retailers
- 20% discount for you, your family, and friends across Haven and Warner Leisure Hotels
- Reward and recognition schemes
- Training and development opportunities, including fully funded qualifications
- Fantastic health, mind, and money support programme
- Enhanced family-friendly policies and pay* (eligibility criteria applied)
Requirements:
- Proven experience leading teams in a food and beverage or similar environment
- Experience in managing operations, performance, resources, and cost control
- Ability to confidently deal with guest concerns and resolve problems
- Excellent communication, organisational, and leadership skills
- Strong decision-making ability
About us:
We're part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead. We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.
Working with us:
Working with us is ultimately defined by our exceptional people and teams. We aim to offer flexibility where we can, with our team managers working hours usually 45 hours per week over 5 days and could include evenings and weekends.
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