Digital Community Innovator
2 days ago
We are seeking a highly skilled and experienced Community Manager to join our team at Mental Health Innovations.
The successful candidate will be responsible for delivering our online peer support community across all channels, including supporting young community moderators, activators, content creators, and peer supporters. They will also oversee the day-to-day running of the community, ensuring safe moderation and facilitating peer support.
Main Responsibilities:
- Innovate and grow our online peer support community, taking it to the next level in terms of youth-led, peer-to-peer digital communities.
- Line manage the community team and deliver the community service on a day-to-day basis.
- Oversee the day-to-day running of the community, ensuring delivery of engaging community events such as group chats, live Q&As, and Youth Voice activities.
Person Specification:
- Qualification and/or relevant experience in youth work up to level 2.
- Experience and knowledge of running online peer support and community services, including training and managing volunteers.
- Passion for working with young people and understanding of the issues they face.
- Good general technical knowledge with an understanding of new technologies and online services for young people.
- Excellent people skills, adaptable and flexible in manner and approach, with an ability to motivate and develop staff.
- Excellent written and verbal communication, with good listening skills and an ability to communicate with empathy and understanding.
Benefits:
- Enhanced policies, including 25 days annual leave per year, plus public holidays.
- Company electronic devices.
- Competitive pension.
- Remote and flexible working.
- Excellent opportunities for training and career progression.
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