Property Loss Adjuster

22 hours ago


Glasgow, Glasgow City, United Kingdom Careersat Ltd Full time
Job Title: Property Loss Adjuster

We are seeking an experienced Property Loss Adjuster to join our team at Innov8 Agency Ltd. As a Property Loss Adjuster, you will be responsible for handling a range of claims of varying complexity and value, working to a broad and busy caseload.

Key Responsibilities:
  • Adjust losses and valuation of Property insurance for insurance claims
  • Process all invoices and approve estimates within 5 working days of receipt/agreement
  • Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally
  • Full completion of all prepared site notes templates and associated documentation within set Service level agreements (SLA's)
  • Ensure that the data contained in caseloads are accurate at all times
  • Assist in maintaining accurate management information by completing spreadsheets as necessary
  • Reduce elapsed timescales by providing and fostering a pro-active approach to file management
  • Identify cases of possible fraud and recoveries and refer as appropriate within set Service Level agreements (SLA's)
  • Work to ensure correct policy interpretation and validation
  • Prepare, check and approve reports for clients in accordance with agreed Service level agreements
  • Ensure files are up to audit standards at all times
  • In conjunction with designated colleagues pro-actively update customers and clients
  • Take responsibility for following agreed/documented procedures when dealing with problems and complaints
  • Build good working relationships with clients and staff, internal and external to the business
  • Maintain an awareness of business opportunities and refer all identified opportunities to the business
  • Responsible for out of hours calls into the business via a pre-set rota
Requirements:
  • High level of Property Loss Adjuster experience
  • Already hold or working towards recognized professional qualifications at a diploma level
  • Accuracy, attention to detail and an analytical approach
  • Strong verbal and written communication
  • Demonstrable experience of organizing and managing own workload is essential
  • Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
  • Excellent time management to be able to work to short/changing deadlines
  • 5 Grade A-C's GCSE's or equivalent including Math's and English
  • Being prepared to work nationally on occasion with overnight stays
  • Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
  • Great Client/ customer relationship ethos - exceeding customers' expectations
  • Can-do attitude
  • Able to work independently and manage own diary
  • A great team player
Benefits:
  • Reward platform - discounts for over 800 retailers
  • 25 days holiday (rising with service)
  • Well-being center
  • Recognition programme
  • Paid fertility appointments
  • Fostering friendly employer
  • Pension - matched contribution up to 5%
  • Life Assurance (2 x basic salary)
  • Development, training and professional qualifications

If you are a motivated and experienced Property Loss Adjuster looking for a new challenge, please apply with your CV for consideration.



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