Customer Service Coordinator
2 months ago
Job Overview
We are seeking an experienced Service Administrator to join our team at Orona. This role plays a key part in ensuring the smooth operation of our business, and we are looking for someone with excellent administrative skills and a passion for delivering exceptional customer service.
Key Responsibilities
- Provide administrative support to the team, including managing databases, processing paperwork, and maintaining accurate records.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Collate and analyze data from various sources to inform business decisions.
- Support the ordering and receipt of materials and supplies.
- Manage customer information and maintain accurate records.
- Generate reports and presentations to support business objectives.
- Maintain accurate and up-to-date documentation, including maintenance agreements and customer contracts.
Requirements
To be successful in this role, you will need to have excellent administrative skills, a strong attention to detail, and the ability to work well under pressure. You will also need to be able to build strong relationships with customers and colleagues, and be able to communicate effectively at all levels.
Benefits
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- Collaborative and dynamic work environment.
- Access to training and development programs.
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